TY - BOOK AU - Marshall, J., TI - Encyclopaedia of Pratical Applications of Six Sigma in lIbrary and Information Science Vol. 1 SN - 9781781634677 U1 - 020.3 PY - 2015/// CY - London PB - Koros Press Ltd. KW - Library & information sciences KW - Six Sigma in lIbrary and Information Science ER -