000 00493nam a2200133Ia 45e0
008 150501n ii |||gr||||Z||||||eng
082 _a338.60480954
100 _aMody, S. M,
_eAuthor.
245 0 _aMade in india : Book Three - Creating Customer Satisfaction Excellence
_cS. M. Mody
_hTextual Documents
260 _aBombay:
_bD. L. Shah Trust.
300 _a112.
653 _aCustomer Satisfaction
942 _2ddc
_cTXT
999 _c38472
_d38472